FAQ

In an increasingly digitalized world, we thought it might be interesting and useful to have a service that allows you to exchange cash with the world’s first and most famous cryptocurrency, as well as the most capitalized, decentralized and secure: bitcoin.

In no case can this be interpreted as a financial or investment advice. Those who want to buy bitcoins must do so with their own awareness and under their own direct responsibility, knowing that it is a very volatile digital currency and to this day, considered as an “experiment”.

The daily limit of exchange allowed per person is currently 3000 euros. For foreigners the daily cash limit is 15000.

No, it is not necessary, just go to the counter and ask about the service.

For private individuals, only identification is required, as well as an email address that is in its exclusive management.

Once you have approved the terms of the transaction at the counter, you will receive a digital voucher in your email box to be redeemed, for the amount of bitcoin purchased. You will click on the link that you find in the email, you will be taken to a page where you will insert your bitcoin address and the pin that was issued to you at the counter. One click and receive your bitcoins in your wallet (normally within 10/15 minutes, the technical time for the blockchain transaction). To know what a wallet is read below.

Once the digital voucher issuance transaction is made, the reverse transaction is not possible. The voucher can be cancelled by paying the service cost to be evaluated at the time of the request.

The service fees retained by Best Crypto srl are lower than any service offered by ATM in Italy. In addition to the service fees, remember that transaction fees will be counted to operate on the blockchain (miner fee), which are variable and depend on 3 factors: the “weight” in bytes of the transaction, the queue of the “memepool”, the bitcoin vaore. They are highlighted on the receipt separately and indicated in value of both Satoshi (the smallest part of bitcoin) and in euros.

The bitcoin purchase process takes place through the EURO/BTC exchange at the quotations that are shown at the time of the transaction; if you have other currencies that you want to use, we can easily change them into euros, then allow you to make the bitcoin purchase operation.

The operating counters are constantly updated, you can consult them on the page of this site called “counters”.

Al momento questo servizio non è attivo. Facci sapere se ritieni per te che possa essere utile.

The blockchain is a software protocol that allows you to make unique transactions, unique, irreversible, unmodifiable, according to certain parameters and operating models. It is also a “public record” of all transactions that have been made on it since its creation. The Bitcoin blockchain (born in 2009) in particular, is the most decentralized in the world (its operation does not depend on a single server but on many computers distributed in the world, the “miners”, which produce new bitcoins and validate their transactions). It’s a “TRUSTLESS” system on which you don’t have to put your trust, it’s the mathematical and computer protocol itself that works regardless of people or companies. Bitcoin and its blockchain, when used with private “wallets” (not Custodial), are not censorable, that is, they cannot in any way be blocked, seized, without the consent of those who hold them.

A wallet is the English word that is translated into “wallet”. In reality it is a “keychain” in the sense that it contains private keys that “certify” on the blockchain that a certain amount of bitcoin is owned by the holder.

For convenience and ease we say that the wallet is the wallet on which stand their bitcoins. “Non-Custodial” wallets are the only ones you can hold the “private keys” of and thus effectively own your bitcoins. A bitcoin address within an “exchange” (an online currency exchange service offered by some companies), does not allow you to hold your private keys. To make sure you own your bitcoins, it is essential to hold private keys (NOT YOUR KEYS, NOT YOUR BITCOIN).

As BEST CRYPTO SRL we have no product or service related to the custody of bitcoin.

Without any interest and for pure spirit of service, among the many wallets available, you can evaluate if you can use the wallet “BLU WALLET (app to download on the phone) or buy online the LEDGER NANO key (in this case only from the website of the issuer company www.ledger.com and never on amazon).

This service is currently not active. Please let us know which other cryptocurrency you would like to buy.

At the end of the period the voucher is no longer redeemable.